This valuable resource tool helps staff members understand how they play a crucial role in creating and sustaining the type of change needed to move organizations from Good to GREAT! Share this exciting handbook with all of your hospital staff! Click here to order now!

We Create Service Experiences

Chris Thrash and Associates make one guarantee:  We don’t claim to be ‘ordinary’ in our approach…we only promise to be “extraordinary” in creating results. 

Our mission is to create vision, purpose and passion for service culture excellence within organizations. By recognizing the power and impact of the service experience, Chris Thrash & Associates create an enthusiasm among staff that inspires vision, engages purpose, and ignites passion for service excellence. 

We provide clients with dynamic and creative customer service consulting and training solutions that help create service excellence, enhance customer and employee satisfaction, and improve customer-centered care while delivering cost effective, service driven outcomes.

Chris Thrash lifts, jolts and touches the hearts of his audience members and they love every minute of it! He makes them laugh and then laugh again.  His unique style and personalized approach, combined with his humorous, high energy and inspirational messages, are just some of the reasons organizations and event planners ask him back year after year!

Over 50,000 people each and every year hear Chris speak at individual hospitals, organizations and conferences.  As an award winning customer service expert, speaker and writer, Chris Thrash delivers powerful messages that inspire organizations to create exceptional service experiences.

What makes training provided by Chris Thrash unique?

Chris Thrash brings an extremely creative, fun, high energy approach to all his presentations.  Chris works with each individual organization to create the message and theme that will most effectively reach their audience.

If you are looking for a dynamic speaker for your upcoming leadership retreat, awards banquet, management or employee training, let Chris Thrash and Associates customize a presentation for your organization!