About Us

Meet Chris Thrash

Chris Thrash is a customer service expert with a proven track record of helping organizations both nationally and internationally create service culture excellence. His ability to recognize the power and impact of the service experience creates an enthusiasm among staff that penetrates throughout organizations long after Chris has left. Encouraging, inspirational, and humorous, Chris moves his audiences to both laughter and tears as he touches on the everyday challenges of creating exceptional service experiences. His unique style and personalized approach, combined with his humorous, high-energy and inspirational messages, are just some of the reasons organizations and event planners ask him back year after year! His consulting expertise helps organizations create a customized, detailed plan for building and sustaining a service culture of excellence. Chris holds his Masters in Healthcare and Business Administration. With twenty-one years of healthcare experience, Chris Thrash brings a patient-centered approach to creating healthcare culture excellence. He is an award winning speaker, consultant, and producer of training videos used by organizations both nationally and internationally. Chris Thrash is author of the books, Everyday Heroes, At the Heart of Effective Leadership, and Service Culture: An Employee Handbook. For information on training presentation topics, date availability and speaking fees, please contact Chris Thrash and Associates toll free at 1.800.733.7008 or complete the ‘Request Information’ page on our website.