About Us

View a sample of Chris Thrash's entertaining Keynote Speeches.

View Macromedia Flash(TM) Video samples from Harvington Media.

Learn more about Chris's book, "Everyday Heroes".

This valuable resource tool helps staff members understand how they play a crucial role in creating and sustaining the type of change needed to move organizations from Good to GREAT! Share this exciting handbook with all of your hospital staff! Click here to order now!

Mission, Values and Promise

Our Mission

Our mission is to create vision, purpose, and passion for service culture excellence within organizations.

Our Values

We value our clients as individual organizations that deserve a personal approach to building successful service cultures.

We value hospital leaders as strategic visionaries, talented coaches, and effective role models within their organization.

We value hospital staff as "Everyday Heroes" who truly make "Ordinary Moments Simply Extraordinary" in the lives they touch.

Chris Thrash & Associates’ Promise to Clients

We will . . .

  • Tell the truth quicker, faster
  • Build a relationship on that truth
  • Stay outwardly focused on others
  • Never claim to have all the answers
  • Be committed to others’ success
  • And always, tell the truth quicker, faster