View a sample of Chris Thrash's entertaining Keynote Speeches.

View Macromedia Flash(TM) Video samples from Harvington Media.

Learn more about Chris's book, "Everyday Heroes".

This valuable resource tool helps staff members understand how they play a crucial role in creating and sustaining the type of change needed to move organizations from Good to GREAT! Share this exciting handbook with all of your hospital staff! Click here to order now!

Celebrate with Passion!

  • Use encouragement as valuable feedback for staff
  • Personalize recognition for all staff
  • Communicate recognition throughout the organization
  • Personally hand write thank you notes to staff who exceed performance standards
  • Be sure rewards and recognition are fair and consistent
  • Celebrate recognition accomplishments publicly
  • Make recognition fun and motivating to encourage repeat behavior
  • Lead with actions for other managers to follow