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The Methodist Hospital
Houston, Texas
Methodist staff create "Standing Ovation" Service moments!
The Methodist Hospital is consistently named one of America's Top 100 Hospitals. In 2002, the hospital was awarded Magnet status for exceptional nursing.
The Methodist Hospital consistently ranks as ‘most preferred’ by patient and staff surveys. The hospital is committed to a culture of service excellence that exceeds targets for both patient and employee satisfaction. The hospital has partnered with Chris Thrash and Associates for the last three years to provide customized keynote presentations for all hospital staff at all four campuses each fall as part of their annual ServicePRIDE training. Peggy Creany, Director of Service Quality for The Methodist Hospital, says, “Chris brings energy, enthusiasm, sincerity and a positive attitude to each engagement, leaving our employees with an upbeat message about service. He relates so well to his audiences."