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Wilson N. Jones Medical Center
Wilson N. Jones Medical Center is located in Sherman, Texas, and serves four counties of North Texas and Southern Oklahoma. WNJ has served the Sherman community and surrounding region for 92 years. Chris Thrash and Associates has had the privilege to partner with Wilson N. Jones Medical Center in a service initiative that began in May 2006. In less than one year (March 2007), WNJ Medical Center has moved from the 22nd to 83rd National Percentile Ranking in their Press,Ganey patient satisfaction scores, achieving a new hospital record. We would like to recognize and congratulate the staff members of Wilson N. Jones Medical Center for their hard work and dedication to creating service culture excellence. The Service and People Teams have worked very hard over this past nine months to achieve tremendous results. We would like to offer special kudos to Kitty Richardson (VP Professional Services), Linda Creswell (Dir Human Resources), Cathie Bucher (Patient Relations), and Janice Walker (Vice President Patient Care Services). Congratulations!