"Over this past year, I have researched the effects of the Pandemic and tracked its impact on hospital leaders and team members. High employee engagement will be the difference between surviving or thriving by understanding the Science of Appreciation and Heroic Leadership."
Chris Thrash, MBA, MHA
Transform hospital cultures by focusing on creating an excellent patient experience, strong employee engagement and dedicated physician loyalty. We offer dynamic leadership presentations, inspiring messages for frontline team members, and broad-scale transformational initiatives for Creating a Culture of Service Excellence.
A proven approach to see dramatic results in patient satisfaction scores
Restoring the meaning of Everyday Hero and the science of appreciation
Create the best environment of care by coaching and developing EVS leaders
Assembling a Dynamic Food Service Team and management skills vital to success
Protecting our Team Members and Patients in Emergency Situations